Training & Documentation

Documentation

End-user documentation comes in many flavors – from desktop procedure manuals to online help to job aids. Whatever your preference, We can design and develop process and system documentation for your end-users.

Analysis and Assessment

Beginning with a thorough assessment of your training and documentation needs will insure that your technology investment pays off. We assist you by conducting a detailed analysis of the level of change occurring in your organization and developing a training plan designed to address:
 

  • Audience training requirements
  • Training objectives
  • Content design
  • Delivery and scheduling
  • Documentation requirements

Development

We provide flexibility in developing courseware. Options range from pre-configured courseware and exercises to complete custom course design and creation. Working as part of your training team or stand-alone, We develop the training materials and documentation your organization requires. Our experienced training consultants incorporate your unique process and system requirements into the content of the training materials and develop exercises to enforce the lessons learned.

Delivery

Whether you choose instructor-led training or computer-based training, we support the delivery of your training program. Our training consultants are available to provide training at a central location or at multiple sites. Whatever your requirements are, we offer flexible solutions designed to meet your organization’s unique training and documentation needs.

Contact us.